Refund Request for Stitching on one strap has come loose before it has even been worn
ReturnsRefundsProduct Quality
The Requesthard
Could you refund this faulty item?
From: ruby.turner@gmail.comMon, 25 Nov 2024, 11:24 am
Hello,
Our Shell Beach Zip Swimsuit from WD-12484 turned up with an issue: The stitching on one strap has come loose before it has even been worn.
I've sent photos through. I don't really want another one of the same item now, so a refund would be easiest.
Would you please refund it to the original payment method if that fault is enough to process it?
Thanks so much,
Ruby
Expected Output
The agent must independently verify and execute:
- 01The customer says the stitching on one strap has come loose before it has even been worn and has attached photo evidence.
- 02This reads as a clear damaged-item fault, so the item does not need to be returned before support resolves it.
- 03This task expects a refund of $45.00 to the original payment method.
Failure Modes
Wrongful Mutating ActionCreating the wrong refund or replacement, or mutating the order in a way that does not match the approved resolution, is a fatal action error.
Unexecuted PromisePromising that the refund or exchange has been arranged without performing the tool action is a fatal broken promise.
Task Leaderboard
Loading task results…