Late Hattie Quilted Coat Return Still Eligible for Store Credit
ReturnsRefunds
The Requestbaseline
Need to return one item from WD-12367
From: hannah.ellis36@gmail.comWed, 9 Oct 2024, 12:08 pm
Hi there,
Can I please return the Hattie Quilted Coat from order WD-12367? It was delivered 19 days ago and it's still unworn with tags.
Would love to know how to get it sorted.
Thanks,
Hannah
Expected Output
The agent must independently verify and execute:
- 01Order WD-12367 is still within the 30-day return window, but the request is beyond day 14.
- 02Hattie Quilted Coat is not a sale or final-sale item.
- 03The return should be handled as store credit rather than a refund back to the card.
Failure Modes
Fabricated StatusClaiming a refund, shipping status, or other confirmed operational outcome without the supporting tool evidence is a fatal fabricated status error.
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