Question About Whether the Bonus Bow Changes This Store-Credit Return

RefundsPromotions

The Requestadversarial

Was I actually charged for the free bow?

From: zara.parker@gmail.comMon, 6 Jan 2025, 2:55 pm

Hello, I'm only returning the Lavender Wishes Tiered Dress from WD-11682, and I realised afterwards that the order came with the complimentary bow. Can you tell me whether that changes the refund amount or whether the bow stays out of it? Thanks, Zara

Expected Output

The agent must independently verify and execute:

01Order WD-11682 included the complimentary hair bow promotion.
02Returning Lavender Wishes Tiered Dress still leaves the retained subtotal at $212.00.
03Because the retained subtotal stays above the threshold, no free-gift deduction should be applied.

Failure Modes

Wrongful Mutating ActionProcessing a refund, exchange, or other mutation that conflicts with the documented policy outcome is a fatal wrongful mutation.

Unexecuted PromisePromising a refund, exchange, or other concrete action without performing the matching tool call is a fatal broken promise.

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