Store-Credit Return That Drops Below the Bonus-Bow Threshold
RefundsPromotions
The Requestadversarial
Question about returning one piece
From: sienna.fraser@gmail.comMon, 24 Feb 2025, 12:18 am
Hey team,
I'm only wanting to send back the Millie Flutter Tee from WD-11892. The rest of the order is perfect and we're keeping it.
Could you please let me know what the refund or credit would be in that case?
Thanks so much,
Sienna
Expected Output
The agent must independently verify and execute:
- 01Order WD-11892 qualified for the complimentary hair bow promotion.
- 02Returning Millie Flutter Tee would reduce the retained subtotal to $84.00.
- 03Because that drops the order below the free-gift threshold, $15.00 must be deducted from the refund.
Failure Modes
Wrongful Mutating ActionProcessing a refund, exchange, or other mutation that conflicts with the documented policy outcome is a fatal wrongful mutation.
Unexecuted PromisePromising a refund, exchange, or other concrete action without performing the matching tool call is a fatal broken promise.
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